Liberty Sport Biker Sunglasses

Liberty Sport Biker Sunglasses Review

Marci over at Liberty Sport sent me over a pair of BikerSunglasses to ride with and evaluate. When the package arrived I opened it upand inspected everything and it was quite a package. Included were a pairBikers Sunglasses, a Liberty Sport Eyeglass Case for the glasses, a LibertySport Strap, a F8 Cleaning cloth, a pair of MagTraxion™ Magnetic Dry Eye Eyecupswith a storage pouch, and of course, instructions. All these items made this acomplete package and a great value for the price. You can even get the lensesin prescription if you need them.

Here is the Information from their website:

8-base wrap aroundlens curvature delivers excellent peripheral field of vision.  

Raised eyerim back lipprovides additional lens retention.  

Head hugging, flexibletemple design fits comfortably under most helmet designs.  

Plano frame comes withLiberty Sport Ultimate Driver or Ultimate Outdoor polycarbonate premiumperformance sun lenses:  

Passes all GlobalDriving Standards.

Hard Coat PremiumScratch Coating.

100% UVA & UVBProtection.

Comes with semi-rigidcase & adjustable strap.  

When inspecting all of the items the first thing that hit mewas how good the quality of everything was.  The glass frames themselves, felt strong anddurable, even at the hinge area. The strap was strong and had a uniqueproprietary way to attach to the frames.

I believe the lenses supplied were the Ultimate OutdoorPolycarbonate.

From their website:

Designed toaccommodate the visual needs of the outdoor enthusiast. Lens is extremelyuseful in forested and offroad environments when faced with variable lightconditions, providing low light contrast and good bright light protection.

Amber lens with bronzeflash mirror coating.

The lenses were crystal clear, accept for the tint. They seemedto brighten things up a little like blue blockers or yellow shooting lenses.For riding in the bright Texas sun I would prefer a much darker lens choice.The way that they wrapped around, they provided a pretty good field of view,though not as good as frameless ones like my Oakley’s.  However, with the MagTraxion™ Magnetic Dry EyeEyecups, they provided much more protection when riding on windy days.

Here is some information from their website about the MagTraxion™Magnetic Dry Eye Eyecups:

Eyecups made fromsoft, hypoallergenic rubber.   

Eyecups conform to theoutside curvature of the eye to trap humidity and block moisture-sappingwind.  

Removable eyecupsprovide maximum peripheral coverage.   

Magnetic eyecupssecure easily to frame using MagTraxion™ technology.   

Converts fashionablesunglasses into soothing, dryness-blocking eyewear in seconds-it's like gettingtwo frames for the price of one!   

Comes in a pair.    

 I rode with the LibertySport Biker Sunglasses for a couple of months this summer and the view andprotection was excellent.  The fit for mewas a little bit small with the frames coming under my eyebrows, which I didnot care for. I rode with them along with my half helmet and there was nointerference at all. They stayed in place real well and I did not even have to usethe adjustable strap.

   

The case was a black, semi rigid and made of nylon. Though alittle bulky, the case provided plenty of protection but not as much as a hardcase would have. Clean up of the lenses was a snap with the supplied cleaningcloth. 

After I rode with them for a while I turned them over to myson Jake to ride with them and provide feedback. As much as I liked them, He likedthem even more and fell in love with them. I believe they fit his face betterthan they did mine. He has been using them now for several months andeverything he has said about them is positive.

I would have to say that the value and quality that theLiberty Sport Biker Sunglasses provide makes them a great choice for anyonelooking for a good set of riding sunglasses.

Ride on,

Torch

Memphis Shades Phenomenal Customer Service

Memphis Shades Phenomenal Customer Service

Mediocre service is easy to find these days and poor service is all too common. I work in the customer service industry and I know. I am very aware of customer service and I recognize good service when I see it and I don’t mind bragging about or tipping well, when I receive it. This is a story about phenomenal customer service.

So, there I was in the fast lane, heading home at warp 8 a month or so ago, when I notice my Memphis Shades windshield is vibrating a lot. Well, it was windier out than the campfire scene in Blazing Saddles anyway. Then I noticed the left side of the windshield appears to be flapping more than the right side. Now I’m starting to get concerned and wondering if something is wrong.

I get to my exit and stop for the light. Yes, I actually do stop on occasion. I reached up with my clutch hand, the one on my left for you non motorcyclists, and grabbed the left side of the Memphis Shades windshield and pushed and pulled on it. The whole left side was loose. I decided I would investigate further when I got home, hoping it had just come loose.

I rode into the driveway, dismounted, and inspected the windshield and how it mounted to the bike. As it turns out, the left side upper hardware that mounts the windshield to the bracket on the bike is completely missing. I torqued the remaining hardware noting ironically the use of ASE Hex head screws on my metric bike. So, I headed inside to see if I could locate some replacement hardware online.

I went straight for the Memphis Shades website. I looked up the model I had and found the hardware kit including a picture. Next, I fired off an email to Customer Service explaining my predicament. I told them of the fact that I bought the bike used with the windshield already on the bike. I informed them I was willing to purchase the missing hardware if they could direct me in the right direction. I included all the part numbers and the diagram from their website. After all, it was negligence on my part that caused it to be missing any way. Now I waited for a response.

The next day I had my email answer from Mary in Customer Service, who stated simply, “ok i will get these out.” Three days later a package arrived in the mail from Memphis Shades. I opened it and to my surprise there was two of everything I needed to repair my windshield. I also did not find any billing information, even for the shipping. I went immediately to the garage and installed the missing spacer, nut and bolt. Everything worked flawlessly and Mistress was complete once again with her Memphis Shades windshield nice and tight.

I went back inside and fired off another email to Mary at Memphis Shades Customer Service letting her know I had received the package and asked how much money I owed them. She replied back the next day to the email, “Hi Torch, you dont owe me anything. Thanks, Mary.” I was shocked, literally. Memphis Shades had just knocked my socks off with jaw dropping, eyebrow raising customer service. I was indeed wowed. It is rare that you come across that kind of customer service anywhere, anyplace, any time.

This post is to say thanks to Mary in Customer Service and to Memphis Shades for making such a fine product and going over and above in standing behind their product and in helping someone out even when they did not have too because it definitely was not a product issue.

Ride on,
Torch